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Hairstory · New Wash

Pre-Wash

Mask / Light treatment, lean

  • Mask / treatment
  • multi
  • Sulfate-free
  • Silicone-free
Size4 fl ozmost listed · 2 sizes
Price$28seen at one store · 4 oz · from $4.75/oz in the 8 oz
Price / oz$5.88/ozat 4 oz
Where to buy1 store · 2 sizes

Scent:

No added fragrance, no scenting essential oils, and no declared fragrance allergens on the list.

Manufacturer page: hairstory.com

Personal fit

Is this right for you?

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Same job for less elsewhere

$5.88/oz at 4 oz — more than 76% of the 341 masks and treatments , which mostly run $1.63–5.59/oz.

View alternatives

Great for

no fragrance (parfum) on the label
free of strong smells
Protein-sensitive hairthat stiffens when protein is added
Dry, thirsty hairhumectants and emollients both sit up front
Curly-method routinesno sulfates and no water-insoluble silicones
Fine hairthat flattens under most products

Maybe skip if

Hair that needs proteinthere is none in this list
Hair that tangles wetnothing here reduces combing force
Dry or very humid airwhere heavy humectants work against you
Coarse, very dry hairthis is a light formula for its category
Tight budgetsit sits in the upper price tiers
If scent matters to younothing is added here

Whether your hair needs moisture, protein, or bond repair right now depends on your damage history and how your hair behaves wet — that is what the consultation works out.

Wash day

How it fits into wash day

Read from the product’s own directions on the date shown. A step the label leaves out is shown as not stated, never filled in.

When
Before shampoo — Scalp pre-cleanse
Start on
dry hair
Where
scalp, roots
Label wait
3 minutes
Then
shampoo it out
Conditioner after
not stated on the label
How often
Use Pre-Wash with every wash or as needed
  1. Divide dry hair into sections.
  2. Use the applicator tip to apply evenly to roots and scalp, one section at a time.
  3. Massage into the scalp with a scalp brush or fingers.
  4. Leave on for 3 minutes.
  5. Wash hair (the label names New Wash).

Scalp products are listed for browsing; we do not yet place them in a personal routine.

Browse technique guides (general — not matched to this product’s directions)

Source: brand page · checked 2026-09-16

What the formula actually does

Read from the label, not the marketing

Each row says where it comes from: F means we derived it from this product’s own ingredient list, S means it is a claim the brand makes that the formula neither confirms nor contradicts.

Oils and butters None

No oils or butters in the list.

Weight on the hair Light

Water-first and light: unlikely to flatten fine hair.

Protein None

No protein or amino acids in the list.

Water-binding (humectants) High

Humectants near the top — water-binding is a headline mechanism here.

Slip and detangling Little

Nothing here is built to reduce combing force.

Time on the hair 3 min

A short wait — it fits inside an ordinary shower.

Needs detergent to remove No

Nothing here needs a detergent wash to remove.

Fragrance None listed

No fragrance is listed.

from the formula stated by the brand reported by reviewers Scale: 1 dot low · 5 dots high, within this product type.

Ingredients that matter

The ingredients that change a decision

The workhorse ingredients plus anything lower down that changes a decision. These chips name what an ingredient does — they are not safety scores, and no ingredient here is rated good or bad on its own.

IngredientWhat it doesWhy it mattersChip
Water solvent The base everything else is dissolved in Neutral
Propanediol humectant Pulls water into the hair Moisturizes
Betaine humectant Pulls water into the hair Moisturizes
Glycolipids emulsifier Keeps oil and water mixed Softens
Inulin humectant Pulls water into the hair Moisturizes
Polyglyceryl-4 Pelargonate emulsifier Keeps oil and water mixed Softens
Levulinic Acid preservative Keeps the product from spoiling pH balancer
Tetrasodium Glutamate Diacetate hard-water chelator Binds trace metals Stabilizes
What the list leaves out, and what it carriesNo sulfates, silicones, or drying alcohols. Protein-free: this is built for moisture rather than for strengthening. Chelators for hard water.
Full ingredient list (15)

US labelling rules put ingredients above 1% in descending order of amount; below 1% they may be listed in any order. Annotations keep three readings separate: the ingredient's general function, its role in this product type, and what its position can support.

  • 1 Water
    General function

    The base of almost every rinse-off and cream hair product. It carries everything else and is normally the first ingredient on the label.

    Leading ingredient

    Listed in the first three ingredients, it is likely a structural part of this formula.

    • solvent
  • 2 Propanediol
    General function

    A corn-derived humectant and solvent, often chosen as a lighter-feeling alternative to propylene glycol.

    Leading ingredient

    Listed in the first three ingredients, it is likely a structural part of this formula.

    May suitFine or easily flattened hair

    Light and water-binding rather than oily, so it hydrates without contributing weight.

    May suitVery dry or highly damaged hair

    A small water-binding solvent. It holds moisture and helps the rest of the formula spread evenly over the strand.

    DependsClimate-sensitive or frizz-prone hair

    A humectant follows the air: it holds water in humid conditions and can give it up in very dry ones. Climate decides what it does more than the label does.

    PubChem
    • humectant
    • solvent
  • 3 Betaine
    General function

    A sugar-beet derived humectant that binds water. Despite the name it is not a cleanser like cocamidopropyl betaine.

    Leading ingredient

    Listed in the first three ingredients, it is likely a structural part of this formula.

    May suitDry, coarse, or high-porosity hair

    High-porosity hair loses water fast; a humectant holds some of it in place for longer than the wash itself would.

    May suitVery dry or highly damaged hair

    Binds water into the outer layers of the strand, and water is what makes dry hair flexible again rather than brittle.

    DependsClimate-sensitive or frizz-prone hair

    A humectant moves water in whichever direction the air allows: it holds moisture in humid conditions and can pull it back out of hair in very dry ones.

    PubChem
    • humectant
  • 4 Glycolipids
    General function

    Sugar-and-fat molecules used as gentle, fermentation-derived emulsifiers and cleansers.

    Supporting ingredient

    Listed in positions 4–8, it likely makes a meaningful contribution alongside the formula's main ingredients.

    May suitFrizz-prone, damaged, or high-friction hair

    Emollients fill and smooth the surface of the strand, which lowers the friction that lifts the cuticle and reads as roughness.

    • emulsifier
    • emollient
  • 5 Inulin
    General function

    A plant sugar used for light moisture and as a prebiotic scalp claim.

    Supporting ingredient

    Listed in positions 4–8, it likely makes a meaningful contribution alongside the formula's main ingredients.

    May suitFine or easily flattened hair

    Hydration with no oil attached, so it adds very little weight even high on a list.

    May suitVery dry or highly damaged hair

    Aloe is mostly water carrying sugars that bind more of it, which is why it turns up as the base of moisture-first formulas.

    DependsClimate-sensitive or frizz-prone hair

    A humectant follows the air: it holds water in humid conditions and can give it up in very dry ones. Climate decides what it does more than the label does.

    • humectant
    • botanical extract
  • 6 Polyglyceryl-4 Pelargonate
    General function

    A plant-derived emulsifier used in PEG-free creams.

    Supporting ingredient

    Listed in positions 4–8, it likely makes a meaningful contribution alongside the formula's main ingredients.

    • emulsifier
    • emollient
  • Below about this point, order stops being meaningful — these are typically used at 1% or less.
  • 7 Levulinic Acid
    General function

    A plant-derived preservative usually paired with sodium levulinate.

    Estimated lower-concentration zone

    It appears around or below the estimated 1% line, where label order no longer indicates relative amount; its role may be minor or technical.

    DependsFrizz-prone, damaged, or high-friction hair

    pH adjusters are how a formula is brought to a chosen acidity, and an acidic formula keeps the cuticle lying flatter than an alkaline one. Which way this one moves the pH depends on the formula, and the finished pH is not on the label.

    PubChem
    • preservative
    • pH adjuster
  • 8 Tetrasodium Glutamate Diacetate
    General function

    A biodegradable hard-water chelator used in place of EDTA.

    Estimated lower-concentration zone

    It appears around or below the estimated 1% line, where label order no longer indicates relative amount; its role may be minor or technical.

    May suitBuild-up-sensitive routines

    Binds the calcium and magnesium in hard water, which is what stops mineral deposits accumulating on the strand wash after wash.

    May suitGray, silver, or brass-prone hair

    Copper and iron carried in tap water deposit on the strand and read as a dull, warm cast on gray or light hair. A chelator holds those metals in solution so the wash carries them off.

    PubChem
    • hard-water chelator
  • 9 Caprylhydroxamic Acid
    General function

    A coconut-derived preservative booster that also binds trace metals.

    Estimated lower-concentration zone

    It appears around or below the estimated 1% line, where label order no longer indicates relative amount; its role may be minor or technical.

    May suitBuild-up-sensitive routines

    Binds the calcium and magnesium in hard water, which is what stops mineral deposits accumulating on the strand wash after wash.

    May suitGray, silver, or brass-prone hair

    Copper and iron carried in tap water deposit on the strand and read as a dull, warm cast on gray or light hair. A chelator holds those metals in solution so the wash carries them off.

    PubChem
    • preservative
    • hard-water chelator
  • 10 Glycerin
    General function

    A small water-loving molecule that draws moisture into the hair and holds it there. It is the most common softening ingredient in conditioners and leave-ins.

    Estimated lower-concentration zone

    It appears around or below the estimated 1% line, where label order no longer indicates relative amount; its role may be minor or technical.

    May suitDry, coarse, or high-porosity hair

    High-porosity hair loses water fast; a humectant holds some of it in place for longer than the wash itself would.

    May suitVery dry or highly damaged hair

    Binds water into the outer layers of the strand, and water is what makes dry hair flexible again rather than brittle.

    DependsClimate-sensitive or frizz-prone hair

    Water moves both ways. Measured across concentrations, glycerin solutions give water up in some conditions and take it from the air in others. What it does for you depends on how much of it is there and on the air around it.

    Scientific Reports
    • humectant
  • 11 Sodium Levulinate
    • preservative
  • 12 Maltodextrin
    General function

    A starch fragment that soaks up oil and water, which is what puts it in dry shampoos. It also carries spray-dried plant extracts and leaves a light film.

    Estimated lower-concentration zone

    It appears around or below the estimated 1% line, where label order no longer indicates relative amount; its role may be minor or technical.

    May suitFine or easily flattened hair

    Takes up oil at the root, which is where fine hair goes flat first.

    May suitMaximum-hold styling

    Film formers are what hold a style: they dry into a connected film across the strands so the shape resists movement.

    DependsCurls or waves needing flexible hold

    How rigid the finish is depends on which polymer it is and what the formula pairs with it, not on there being one.

    • absorbent
    • film former
    • binder
  • 13 Citric Acid
    General function

    Used to bring the product to a slightly acidic pH, which helps the cuticle lie flat. It is almost always near the end of the list.

    Estimated lower-concentration zone

    It appears around or below the estimated 1% line, where label order no longer indicates relative amount; its role may be minor or technical.

    May suitBuild-up-sensitive routines

    Holds hard-water minerals in solution so they rinse away instead of depositing on the hair.

    May suitFrizz-prone, damaged, or high-friction hair

    The acid side of pH adjustment, and the reason it matters is measured: alkaline formulas raise the fibre's surface negative charge, increase friction between strands and lift the scales, while lower-pH ones do the reverse.

    May suitGray, silver, or brass-prone hair

    Where a warm cast comes from water minerals rather than from the hair itself, holding those metals in solution is what removes it.

    International Journal of Trichology
    • pH adjuster
    • hard-water chelator
  • 14 Arginine
    General function

    An amino acid that holds water and carries a positive charge, so it is drawn to damaged spots on the strand.

    Estimated lower-concentration zone

    It appears around or below the estimated 1% line, where label order no longer indicates relative amount; its role may be minor or technical.

    May suitVery dry or highly damaged hair

    Amino acids are the smallest protein fraction and bind water as well, so they add far less stiffness than a hydrolysed protein does.

    DependsClimate-sensitive or frizz-prone hair

    A humectant follows the air: it holds water in humid conditions and can give it up in very dry ones. Climate decides what it does more than the label does.

    DependsProtein-sensitive hair

    The lightest option in the protein family, but still protein — worth watching if protein reliably stiffens your hair.

    PubChem
    • amino acid
    • humectant
  • 15 Nephelium Lappaceum (Rambutan) Seed Extract
    • botanical extract

What the whole list adds up to

  • 5 humectants
  • 3 preservatives
  • 3 hard-water chelators
  • 2 solvents
  • 2 emulsifiers
  • 2 emollients
  • 2 botanical extracts
  • 2 pH adjusters
  • 1 absorbent
  • 1 film former
  • 1 binder
  • 1 amino acid

Ingredient list captured 2026-08-22. Formulas change — check the package in your hand when an ingredient matters to you.

Price · 4 oz

Seen at $28 1 store · checked Aug 22
Good value under $8 Under $1.89/oz it costs less than three-quarters of the 8 products we score as doing the same job

Priced above the products that do the same job. Stores sell it above the $8 line; products that do this job typically go for about $15 at this size.

Sizes

4 ozmost listed
$28
$7.00/oz
8 oz
$38
$4.75/oz

The 8 oz costs 32% less per ounce than the 4 oz.

Show the price ladder
Where we’ve seen it2 listings · 1 store

4 ozmost listed

8 ozBest per ounce

Sorted by price per ounce. Dated observations from our research, not live prices. Direct store pages, no affiliate links. We don’t sell this product.

How we work this out
  1. 4 oz is the size stores list most often; every comparison on this page is made at it. Other sizes are shown in the Sizes row and the store list.
  2. Seen at $28 is the price we have observed for the 4 oz. We need three stores before we call a price commonly seen.
  3. Good value under $8 comes from the 8 products we score as doing the same job as this one. A quarter of them cost less than $1.89/oz; at 4 oz that is $8. Under that line you are paying less than most of them.
  4. Each size is guarded on its own, so a multipack or a marketplace listing at one size cannot move another.
  5. About $15 is what those same products typically cost at this size — the midpoint of their prices per ounce, scaled to 4 oz.

Formula

Formula score
5 of 10

It costs more per ounce than 76% of the 341 masks and treatments we’ve priced, and 2 formulas we score as close matches cost at least a quarter less per ounce.

How the score is counted
  • 2 products we score as doing the same job cost less per ounce
  • Costs more per ounce than 76% of the 341 masks and treatments we’ve priced
  • No rich emollients in the formula
  • Reviewers mention 2 things they like about how it performs
  • Rich emollientsThe depth a treatment step is built around.3 pts
  • Conditioning agents up frontWhat makes wet hair comb through.2 pts
  • Protein or amino acidsThe strengthening side of a treatment.2 pts
  • A humectantBinds water into the hair.1 pt
  • A stated dwell timeThe brand says how long to leave it on.1 pt
  • Fragrance kept out of the top eightScent as a finishing touch, not a major share.1 pt

The formula score is completeness for the job: the share of the systems this product type is normally built around that we can find in this list, weighted. It is not efficacy, not quality, and it never compares across product types.

Does the same job, for less

Same derived functions — what it cleans, conditions, coats or holds — at a lower cost per ounce. Scent, texture and where you buy it can still differ.

Eva NYCClosest function H2-Whoa! Hydra-Jelly Hair Mask $1.91/oz $3.97/oz less
  • Protein-free
  • Curly method
  • Lightweight
Function
  • Slip and detangling
  • Film formers
Also
  • Drugstore tier
  • 8.4 oz bottle
Wash day
this one is not a before-shampoo product
Compare
African PrideLowest cost per oz Moisture Miracle Aloe & Coconut Water Detangle & Condition Pre-Shampoo $0.83/oz $5.05/oz less
  • Protein-free
  • Curly method
  • Lightweight
· Close function
Function
  • Slip and detangling
  • Hard-water defence
Also
  • Drugstore tier
  • 12 oz bottle
Wash day
this one is not a before-shampoo product
Compare

See more alternatives in the product library

These are functional neighbours, not personal recommendations — they are close on formula, not chosen for anyone. Get the one that fits your hair, routine, and budget

Suits every hair pattern

Final decision

Should you buy it?

Good for the right person, not the lowest cost
Best user

People sensitive to fragrance who want a formula with no added fragrance and a product with no scent

Biggest tradeoff

Worth skipping for soft, over-stretchy hair that needs protein, hair that tangles the moment it is wet, or very dry or very humid climates

We do not sell products or take placement fees. This page states what the formula and the prices show; the consultation is what matches it to a person.

Claims check

What the brand says, against what the formula shows

Claims are quoted from the brand. We only mark one supported, partly supported, or conflicting when the ingredient list actually speaks to it; everything else stays "stated by the brand", which is not a criticism — most claims simply cannot be read off a label.

0
SupportedBacked by ingredients
0
Partly supportedSome supporting logic
2
Stated by brandNo clear evidence
0
Potential conflictFormula works against claim
Purifies the scalp and balances its microbiome, letting you go longer between washes.

The detergent strength of this formula is not recorded.

  • Tetrasodium Glutamate Diacetate
  • Caprylhydroxamic Acid
  • Citric Acid
Stated by brand

Can’t be confirmed from label.

Detergent-free micellar technology gently and effectively cleanses while soothing the scalp with prebiotics.

This is a marketing claim; an ingredient list cannot speak to it.

Stated by brand

Can’t be confirmed from label.

How to read this

We look at the first 10–15 ingredients and what they do in a formula — not marketing. If the list doesn't speak to a claim, we don't assume.

Reviewers

What people report

Recurring themes our researchers wrote in their own words from sourced reviews. We do not store or scrape star ratings.

Reduces scalp tightness/itchiness between washes, letting reviewers stretch more days between full washes

reviewers with irritated or itchy scalp, one referenced psoriasis plaque improvement

Many reviewers report a noticeably cleaner, less oily scalp and visible buildup removal after use

oily-scalp / buildup-prone reviewers

A vocal minority say they cannot perceive any difference versus skipping the step, calling it unnecessary or ineffective at removing heavier styling-product buildup

includes a reviewer noting it did not move drugstore hairspray residue from roots

Thin, watery consistency makes it easy to over-apply if not careful

general

One reviewer with fine, oily, curly hair reported the opposite of the "no residue" claim -- hair felt heavy and greasy after following New Wash

fine/2b-2c curly, oily scalp, daily-washer

More from Hairstory

How this page was made

  • Everything above is generated from our researched product record — identity, the ingredient list as printed, the brand's own claims, dated price observations, and review themes written in our researchers' own words. No part of this page is written per product.
  • The value band is a fixed label over two stored numbers: this product’s cost per ounce as a percentile of every product of this type we have priced, each at the size it is most often sold in, and how many products we score as doing the same job cost at least a quarter less per ounce.
  • Both scores out of ten are defined on this page. The formula score is completeness for the job, computed from a fixed per-format checklist shown beneath the gauge; the price score is cost per ounce against every product of this type we have priced.
  • The "Is this right for you?" panel reads only your own consultation answers, and it applies exactly the filters our recommendation engine applies. It is computed when you load the page and is never stored on it.
  • 6 sources consulted for this product (5 manufacturer or regulatory, 1 retailer, 0 editorial), last checked 2026-08-25.
  • Ingredient references are linked for 8 of 11 product-aware annotations on this page. Fit notes are conditional formulation guidance, not a conclusion about the finished product or about you.
  • We have not tested this product in a lab and we do not physically test your hair. Formula readings come from the ingredient list; behaviour claims are labelled as the brand's.
  • Ingredient order tells you relative amount only above roughly 1%. Prices are observations on the dates shown and change without notice.
  • Ingredient names link to our ingredient library, where each entry shows what it does, which product types use it, and where it usually sits on a label across everything we have researched.
  • This is cosmetic information, not medical advice, and nothing here diagnoses or treats a health condition.
  • Formula readings: derivation v22. Record last updated 2026-08-25.