
History tells you more than a quick test
Bleach, chemical services and years of wear change the surface of a hair. Your roots are new and your ends are old, so they often behave like two different heads of hair. One label can’t describe both.
If you’ve floated a strand in a glass and come away more confused, you’re not alone. You don’t need a porosity label to pick your next step. What your hair has been through, how it tangles and how it feels dry tell you more.


Bleach, chemical services and years of wear change the surface of a hair. Your roots are new and your ends are old, so they often behave like two different heads of hair. One label can’t describe both.

Pay attention to how a product spreads, whether detangling gets easier and how your hair feels once dry. How long it takes to wet and to dry depends on how much hair you have, its length, what’s already on it and the weather.




Judge a conditioner by how easily your ends detangle and how your hair feels dry. The whole formula matters more than a list of ingredients that supposedly suit one porosity type.
Browse rinse-out conditioners. For conditioner recommendations, share where your hair tangles and which products you have tried.

Wash for your scalp’s oil and whatever product is sitting on your hair. There’s no reason to add clarifying washes just to make a glass-of-water test behave differently.
Browse cleansing products. For shampoo recommendations, share how your roots feel between washes and what you use now.

Make sure water actually reaches your scalp and the sections underneath, not just the top layer.
Guide: Shampoo your scalp
Leftover shampoo or conditioner hiding underneath will fool you about how your hair really feels.
Guide: Rinse shampoo and conditioner completely
Put the conditioner in the same place, in the same amount, each time. Then a change in results means something.
Guide: Apply conditioner to the lengths and ends
Wait until your hair is fully dry before deciding whether it feels heavy, soft or well held.
Guide: Air-dry your hair


Bring your hair-care questions to the consultation. You can also read this related guide.
The plan uses the hair and scalp details you share, past treatments, current products, preferences and the time and budget you have.
The Hair Care Consultation gives you a personal plan with product recommendations, routines and guidance on your hair-care questions.
$49 with 60 days of follow-ups, or $99 with 12 months. Pay once; the year renews only if you choose.